San Leandro Hyundai

Hyundai Shopper Assurance

How it works

Have Questions?

Shopper Assurance will redefine the way people shop for a new Hyundai. The modern shopper expects on-demand, personalized tools and services, and shopping for a car is no different. Shopper Assurance is Hyundai's commitment to shorter transaction times, more transparency and improved customer satisfaction through consumer focused online tools and services.

Transparent Pricing: Dealer provides their price up front and on the dealer websites.

Streamlined Purchase: Participating dealers will offer Hyundai Click to Buy, online tools for you to fill out paperwork and get pre-qualified prior to ever stepping foot on the dealer lot. You’ll also be able to get your trade-in value online so you’re well-informed and comfortable with your purchase. You’ll receive delivery of your vehicle at home, work or wherever you choose.

Flexible Test Drive: Convenient ways to schedule a test drive either at a shopper's desired location or at the dealership, all booked from the ease of the Hyundai Drive mobile app or by calling the dealer directly.

3 Day Worry-Free Exchange: If you are not happy with your purchase, you can return it within 3 days and exchange it for another new Hyundai.*

*Under the 3 Day Worry-Free Exchange, a customer who purchases or leases a new Hyundai vehicle from a participating dealer may return the Hyundai vehicle for any reason to exchange it for another new Hyundai vehicle, provided that: 1) the Hyundai vehicle is returned to the dealership where the vehicle was purchased or leased within three (3) days from the date of purchase/lease (with the three-day period being extended by one day if the final day of the three-day period falls when the dealership is closed); 2) the returned vehicle is in “like new” condition (e.g., the automobile has not been in an accident and is free from modifications, dents, scratches, tears, breaks, cracks, stains, etc.) as determined by the dealer in its discretion; 3) the customer has driven the returned vehicle less than 300 miles from the date of purchase/lease; and 4) the returned vehicle is free from any outside lien. If the returned vehicle meets all of these requirements, the customer may exchange it for another new Hyundai vehicle, subject to the mutual agreement of the customer and dealer on the terms of the new vehicle purchase or lease. Additional costs may apply to exchanges for a vehicle of greater value. See participating Hyundai dealers or hyundaiusa.com/us/en/shopperassurance for details.

Yes. Shopper Assurance is a national program at participating dealers. Your nearest participating dealer can be found on the map above.

The dealer's price will be seen on your dealer's website as you browse the vehicle inventory.

Hyundai Click to Buy, available on participating Hyundai dealership sites, makes it easier to purchase a Hyundai vehicle online. From applying for a loan, to working out financing options, payments and trade-ins, to scheduling delivery of your Hyundai to your home.

Secure credit application, accurate payment calculation details, and trade-in evaluation.

Depending on the dealer site, trade-in value is estimated using Kelley Blue Book®, Black Book® or Edmunds data.*

*For more information, visit Kelley Blue Book's kbb.com. Kelley Blue Book is a registered trademark of Kelley Blue Book Co., Inc.

Hyundai Motor Finance will be used as the primary lender for both new vehicles. There are over 2,000 additional lenders that are eligible to fund sales through this program.*

*Financing available for well-qualified buyers.

Shoppers will have the option of requesting a test drive be brought to the location of their choosing through the Hyundai Drive program with available mobile app, or selecting to come into the dealership for a cash incentive. Hyundai has provided online tools to make these requests easy and convenient both on desktop and mobile. To sign up for your cash incentive please visit: https://www.hyundaiusa.com/us/en/special-promotions/national-test-drive-offer.html *

*Limit one coupon redemption per household per 6 months. Coupon can only be redeemed at the participating Hyundai dealership location reflecting the website where the offer was presented online (“Participating Dealership”). It may be redeemed only once. Void if copied or transferred and where prohibited or otherwise restricted. Improper use including any organized redemption campaign by any individual or group constitutes fraud. Coupon may not be reproduced, copied, purchased, traded or sold. No refunds for any unused or partially used coupons. Participating Dealership employees and people covered under a Participating Dealership employee purchase plan and their family members are not eligible. The Participating Dealership and its parent and affiliated companies are not liable for any loss, damage, or delay to any person or property in connection with the use of the coupon. By signing up for this promotion you agree to receive communications related to this promotion. The Participating Dealership reserves the right to make the final decision regarding whether to redeem or refuse any reward card certificate or coupon. Must be 18 or older and present a valid U.S. Driver's License to qualify. Shipping to U.S. addresses only. Valid email address must be provided to qualify for offer.

The 3 Day Worry-Free Exchange provides customers peace of mind on their purchase. We're so confident buyers will love their new Hyundai, that we're offering a return policy of 3 days for an exchange of another new Hyundai.*

*Under the 3 Day Worry-Free Exchange, a customer who purchases or leases a new Hyundai vehicle from a participating dealer may return the Hyundai vehicle for any reason to exchange it for another new Hyundai vehicle, provided that: 1) the Hyundai vehicle is returned to the dealership where the vehicle was purchased or leased within three (3) days from the date of purchase/lease (with the three-day period being extended by one day if the final day of the three-day period falls when the dealership is closed); 2) the returned vehicle is in “like new” condition (e.g., the automobile has not been in an accident and is free from modifications, dents, scratches, tears, breaks, cracks, stains, etc.) as determined by the dealer in its discretion; 3) the customer has driven the returned vehicle less than 300 miles from the date of purchase/lease; and 4) the returned vehicle is free from any outside lien. If the returned vehicle meets all of these requirements, the customer may exchange it for another new Hyundai vehicle, subject to the mutual agreement of the customer and dealer on the terms of the new vehicle purchase or lease. Additional costs may apply to exchanges for a vehicle of greater value. See participating Hyundai dealers or hyundaiusa.com/us/en/shopperassurance for details.

Limitations will apply if the vehicle is returned more than 3 days after the date of purchase, it is driven over 300 miles from the purchase/lease date odometer or it is damaged while the vehicle is in the customer's possession.*

*Under the 3 Day Worry-Free Exchange, a customer who purchases or leases a new Hyundai vehicle from a participating dealer may return the Hyundai vehicle for any reason to exchange it for another new Hyundai vehicle, provided that: 1) the Hyundai vehicle is returned to the dealership where the vehicle was purchased or leased within three (3) days from the date of purchase/lease (with the three-day period being extended by one day if the final day of the three-day period falls when the dealership is closed); 2) the returned vehicle is in “like new” condition (e.g., the automobile has not been in an accident and is free from modifications, dents, scratches, tears, breaks, cracks, stains, etc.) as determined by the dealer in its discretion; 3) the customer has driven the returned vehicle less than 300 miles from the date of purchase/lease; and 4) the returned vehicle is free from any outside lien. If the returned vehicle meets all of these requirements, the customer may exchange it for another new Hyundai vehicle, subject to the mutual agreement of the customer and dealer on the terms of the new vehicle purchase or lease. Additional costs may apply to exchanges for a vehicle of greater value. See participating Hyundai dealers or hyundaiusa.com/us/en/shopperassurance for details.